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From Practice

Proven in Complex Environments

Peak Agility is built on 20+ years of enterprise transformation work across EdTech, financial services, direct sales, insurance technology, healthcare software, and regulated construction. The cases below summarize organizational outcomes observed during engagements where Aaron led the coaching, Scrum Master, or delivery-leadership function. Each block specifies his role so contribution is clear.

A note on what these numbers mean. Delivery metrics are the measurement that was available in these environments, but they are not the point. The question worth asking of any result is whether it came from people working harder or from the structure working better — because only one of those survives the consultant leaving.

The Fidelity result is the clearest evidence on this page. Throughput rose 39% while capacity fell 29%. Effort cannot produce that shape. Fewer people did not out-work the problem; the coordination overhead, the rework, and the ambiguity about who decided what came out of the system. That is a structural gain, and it is the same mechanism this practice now applies directly to AI readiness.

Primary Case Studies

Where this methodology
was forged

A global nonprofit organization
Structural integration program

Side-channel coordination replaced by a visible intake system — work requests that used to arrive through scattered conversations were routed through structured intake with status tracking and clear decision authority.

Detail
  • Consolidated work around canonical data models and MDM/iPaaS integration, reducing dependence on informal translation between systems and teams.
  • Replaced ad-hoc request channels with structured work intake: visible status, defined decision authority in the intake path, and a record of what was asked and by whom.
  • Produced more reusable data structure for downstream analytics and AI-adjacent use, because the data had a canonical shape rather than a per-team one.
Why this one matters for AI: most organizations trying to adopt AI discover that their integration layer and their intake process are the actual constraint. Being able to retrieve something is a long way from having integrated it. If the data has no canonical shape and requests have no structured path, AI inherits the ambiguity and produces it faster. This is the difference between alignment that is manufactured in meetings and alignment generated by the structure itself.
One of Aaron's most notable contributions was his relentless focus on stabilizing delivery and enhancing team performance.
Heather Saulnier Sr. Director, Product & Portfolio Management · WGU
Western Governors University (WGU)
4+ years

90%+ delivery predictability, reached and then sustained — because the coaching function, the standards, and the metrics were built into the organization rather than carried by individuals.

Detail
  • Delivery predictability reached and was sustained above 90% following implementation of Agile Portfolio Management practices.
  • Agile literacy and adoption increased by 60% across departments following the rollout of new training programs.
  • Built and led the internal agile coaching and standards management function, including performance metrics and maturity assessments.
  • Designed and rolled out sprint metrics dashboards that enabled team self-assessment, transparency, and accountability at scale.
Role: Manager of agile coaches, Scrum Masters, and senior Scrum Masters. Responsible for the structural and standards work that institutionalized the practice.
Under his guidance, we refined our Scrum practices to the point where we consistently hit 100% of our Sprint commitments, and often exceeded them. The energy, collaboration, and confidence within the team skyrocketed, and that's a direct result of Aaron's leadership and passion for his craft.
Vijay Challa CTO, Digital Transformation Expert · Fidelity engagement
Fidelity Investments
5-month engagement

39% throughput gain on 29% less capacity, ending at 100% commitment reliability — achieved while absorbing back-to-back leadership transitions and a developer departure.

Detail
  • Team delivery moved from highly variable commitment outcomes (ranging from 50% under-commitment to 40 to 50% over-delivery) to 100% commitment reliability by the final sprint of the engagement.
  • Throughput efficiency improved by 39% while team capacity was reduced by 29%.
  • Throughput predictability stabilized at 78 to 95% for stories and 60 to 83% for story points.
  • Stabilized the team through back-to-back leadership transitions, a developer departure, and a major role realignment.
Role: Agile Leader embedded with the squad. Responsible for delivery cadence, coaching, and team stabilization.
Nu Skin Enterprises
7-month engagement

A department-wide transformation scaled across multiple teams, with quarterly planning that tied roadmaps to real capacity instead of optimism.

Detail
  • Led a department-wide agile transformation, scaling Scrum practices across multiple teams using Scrum@Scale.
  • Established quarterly planning events that aligned delivery roadmaps with realistic capacity planning.
  • Coached teams to deliver incremental value and empowered Product Owners through Scrum@Scale practices.
Role: Scrum of Scrums Master / Senior Scrum Master.
MountainView Software
3+ years

+20% delivery efficiency across a multi-year program running local and offshore teams on a single cadence.

Detail
  • Transitioned teams from traditional project management to agile practices, improving delivery efficiency by 20%.
  • Led local and offshore Scrum teams in parallel, establishing a consistent delivery cadence across geographies.
  • Defined acceptance criteria with stakeholders and maintained alignment between development and business goals across a multi-year program.
Role: Senior Scrum Master / Senior Product Owner.
Additional Engagements
SmartCare
1-year tenure

Nine software products delivered concurrently across local and offshore teams.

Detail
  • Led Scrum ceremonies and coached local and offshore teams through the concurrent delivery of nine software products.
  • Recruited and developed high-performing agile teams under a scope that spanned project managers, Scrum Masters, Product Owners, developers, and business analysts.
Role: Vice President of Project Management, then Senior Technical Project Manager.
Ivory Homes
12+ years

75% process-efficiency improvement through cloud systems built inside a regulated construction environment, with 97%+ customer satisfaction sustained in earlier client-facing roles.

Detail
  • Developed cloud-based systems that improved process efficiency by 75%.
  • Navigated local and government regulatory compliance requirements alongside custom software implementation.
  • Maintained 97%+ customer satisfaction across multi-year client management responsibilities in earlier roles within the same organization.
Role: Progression from Quality Assurance Specialist to Project Manager to Technical Project Manager across a 12+ year tenure.
The broader arc, spanning healthcare software, regulated construction, and bank operations, covers another decade of project delivery, process design, and work inside compliance-heavy environments.
What Colleagues and Managers Say

Voices from the work.

He is a leader in agility and has tirelessly evangelized agile principles at the team and leadership levels. One thing that sets him apart is his ability to be flexible. He knows where we are, where we're trying to go, and strategizes how to most effectively get us there.
Chris Jones, MBA Former manager · WGU
Aaron was instrumental in our successful transition from a monolithic architecture to a dynamic microservices framework. His technical expertise and adept problem-solving skills were critical in overcoming challenges, driving innovation, and resolving blockers.
Joel Pettigrew Principal Product Management · Amazon (formerly WGU colleague)
He has a keen understanding for what ails people, teams, workflows and processes. Aaron has repeatedly proven his value by adapting and changing project management to conform to the needs of those he manages as he successfully builds high-producing teams to address the greatest needs of our business.
Andrew Goldberger Former CEO · SmartCare
He has an uncanny ability to see past the obvious issue and understand the root cause and present a variety of ways to address these more basic issues. This is a key to Aaron's success as a project manager.
Terry Preece Former manager · MountainView Software

See where your organization sits.

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